Need
Immediate, safe housing for displaced families and lodging for field staff following a severe coastal storm, aligned with insurance and public assistance rules.

Approach
ETP activated an emergency housing protocol, secured operating hotels near affected areas, separated family and staff room blocks, implemented direct billing, and operated a 24/7 support line for placements and extensions.

Outcome
Residents received stable temporary housing while response teams stayed close to affected areas, supported by clear occupancy and cost reporting.